|
|
| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
| |
|
|
"I experienced a complete electrical shutdown. The service manager Buddy told me to bring it down right away. Cool.
When I got to the dealership, Buddy came right out and looked at the bike..he waved his magic wand, turned a bolt..and whalla...fixed!
I did not even have to unload the bike, and it was fixed in less than 5 minutes!! One of the best dealership visits I have ever experienced! Thank you for the great service...I plan on bringing all my business and telling my friends of the experience too!
Thank you!!
Chris Crawford
305 Bonnie LN
Fayetteville, GA 30215
2009 GL1800 Goldwing [nav/sound/comfort package]
(New Honda owner)"
|
|
By: Chris Fayetteville, GA
|
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
|
|
|
|
|
"The staff is great not pushy at all give u space and oppurtunity and i didn't even buy nothing i was jus looking searching and the staff was very respectable with any pressure even mention about jobs offer filling out the application i enjoyed the staff well put togather i wouldn't mine being apart of"
|
|
By: Vontray Mcdonough, GA
|
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I've been riding bikes for 20 years, from dirt bikes to cruisers to liter sport bikes, so it never failed that when I went into several dealerships around Atlanta looking for a 2009 Ninja 250R the first thing a salesman did was try to push me off on a larger, more expensive sports bike. They kept claiming how I would never be satisfied with a 250 before they even heard what I wanted to use it for. Needless to say, not one of them got my business. However, this was not the case at Cycle Nation of McDonough. When I told Jeff what I was looking for and why, I believe the only question he really asked me about my selection was "Which color do you like?" The 2009's were no longer available and we worked out a great deal on a 2010 Ninja 250R. He was never pushy, answered all of my questions honestly (even later when I did ask him if an experienced rider would enjoy riding a 250). You could tell he wasn't just trying to tell me what I wanted to hear to make the sale, but was genuinely concerned that I got the bike I wanted, and that I had the right expectations of its performance before I decided. And I love the bike! It's the most fun I've had on a motorcycle in a long time. Jeff was genuine and personable and the service was excellent. I'll take great service over price anyday, and even though the price was great too, the service was absolutely top notch. You have a customer for life!"
|
|
By: Rob Stockbridge, GA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
"My husband and I came into Cycle Nation on 12/31/2009 and dealt with Bill and we were very pleased with the level of customer service we received. We originally talked to Bill numerous times over the phone trying to get a RZR deal worked out and the numbers just couldn't get to where we needed them to be, so we came in that afternoon and got two ATV's ('09 Suzuki LTZ 400 & '08 Suzuki LTZ 250) for less than the price of 1 Polaris RZR. We felt like Bill was being upfront and honest with us the entire time and he certainly went above and beyond to make sure we were satisfied, which was a job because we are two of the most indecisive people in the world! He was knowledgeable, courteous and not pushy at all! I would highly recommend Cycle Nation to anyone and we will be loyal customers for many years to come. "
|
|
By: Selena Hampton, GA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
"I have been coming to this dealer for just about everthing and everbody is so good at what they do.Nice experience you just don't fine it ever where in todays times. I owned VTX 1800 F spec 3 in Black and Yamaha Vstar 1100 in Black love both bikes Thanks Cycle Nation...... Ron Barnett"
|
|
By: Ron Mcdonough, GA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I was in this dealer for a small, 49cc scooter. I know nothing about scooters, being a first time buyer, but I do know about good salespeople answering one's questions and beyond. Ray, Trent, and Mike (and another very dynamic, shorter person who pet my dog) where the nicest, most laid back and polite salespeople I have met, unlike others who are so pushy that will drive you out the door. Mike went the extra mile and delivered the scooter at my place, going out of his way home after hours. All information was provided, and I was able to see an assortment of colors and models. Definitely worth the visit to McDonough! Thank you, everyone!"
|
|
By: Anonymous Decatur, GA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
"I first would like to say I've purchased 5-bikes and atvs with this dealership and sent a lot of people to buy. I think alot of times people get over looked that really keep customers coming back and that is parts and service. I come and buy my parts from cycle nation because John in parts not only is friendly he is very knowledgeable about products and service and always keeps me and others I know leaving with a wonderful expierence and the desire to purchase all parts from Cycle Nation. Again thank you for hiring and maintaining staff like John in parts."
|
|
By: Jesse Locust Grove, GA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
" The new store looks GREAT !!! I'm so glad you carry Honda brand now so you have the majority of the 8 bikes we own covered. I look forward to the continued wonderful service I have always received."
|
|
By: Ted McDonough, GA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Luke in service is the man! In this day of grumpy and unknowledgeable customer service people, it's great to see someone who knows his stuff and perhaps more importantly, knows how to treat customers!
Job well done, thank you!"
|
|
By: Mark Jackson, GA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Upon arriving at Outdoor Power Sports a salesman named David greeted us. We explained to him that we were beginner riders and were unsure of what our first purchase should be. He stayed within our budget and lead us to the right bike and we purchased a Yamaha V-Star 1100cc. He was very patient and knowledgeable and made our purchase experience wonderful! Their staff is so friendly and helpful unlike our experience at a Conyers shop called Mountain Adventures where they have the "car salesman" mentallity. Thank you David for being such a great salesman and person. We really appreciate you!! We are your customers for life!! -The Adkison's"
|
|
By: Chad & Shelby McDonough, GA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"A great dealership with good people that know their craft. Every department is top notch! I've been using them over three years now and never had an issue."
|
|
By: George Mcdonough, GA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"you have awsome service"
|
|
By: Anonymous mcdonough, GA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
" Your people are very knowlegeble and have always gone the extra mile to assist in any way they could. Cant say that about any other place I have delt with."
|
|
By: Ted McDonough, GA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"What a great place! Clean, great prices, knowledgeable staff and friendly service. David answered all my questions and saw that I had everthing I needed.Thanks for all your help. Your the best! "
|
|
By: Julie Zebulon, GA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I have rally enjoyed doing business with you. The staff has been very knowledgeable at answering questions and seem to really know the products. You beat the price of the other guys on the two bikes I bought and your parts and accessory items have been just as cheap as the catalog prices. GREAT PLACE !!!(just wish you carried Honda's). "
|
|
By: Ted McDonough, GA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Great dealership run by real people. Fair prices for good service and parts."
|
|
By: Stephen McDonough, GA
|
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Valencia At The Yamaha Store In Mcdonough Was Very helpful And Thougtfull She Answered All the Questions I Had And Concerns In a very Professional manner. All In All I Am Preety Sure I Wont Be Going Any Where But To That Location Thanks For All Yor Help And Kindness. Craig Allison"
|
|
By: Craig mcdonough, GA
|
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I wish I bought my V-Star with you. However I am making it up by only shopping with you. Thanks for a great experience.."
|
|
By: Todd Jackson, GA
|
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"The staff at Outdoor Powersports made my experience a great one. Russ was very helpful with the finance process. There was no haggling over the price and it never changed. He told me over the phone what the price was for walk out and that remained consistent (which is less than I can say for other dealerships). Joey was a pleasure to work with on all of the final paperwork. He was very thorough and answered all of my questions. Jeff is still working with me to get all of the parts and accessories that I want for my bike. He took a lot of time to show me the variety of things that are offered. The entire staff was very friendly and helpful. It was definately worth my drive from Loganville. I will continue to make that drive even for the accessories, parts and servicing. Thank you guys!"
|
|
By: Jessica Loganville, GA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"The dealer I purchased my bike from left me with such a rotten taste in my mouth that before coming to your service department I was seriously considering selling the bike and getting a different kind. Thanks to Valencia and Gabe in service for reminding me what a "Service Visit" is supposed to REALLY be like! They actually listened to my concerns and were very quick and polite, even though my problem was just ME needing to get used to the bike! You've definately earned a loyal customer from me, and tell everyone else I meet where to take theirs to!
"
|
|
By: Chris Jonesboro, GA
|
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"THE SERVICE THAT I RECEIVED FROM THE PARTS DEPARTMENT HAS BEEN EXCELLENT. THEY ALWAYS FOLLOW UP WITH A PHONE CALL IF THERE ARE ANY PROBLEMS WITH MY ORDER. THIS TYPE OF SERVICE WILL CONTINUE REPEAT AND NEW CUSTOMERS COMING."
|
|
By: Terry Ellenwood, GA
|
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I want to thank Joey Holden for sticking with me on a motorcycle sale on Tues. June 7th,2005. He really did not have alot to go on with all these anonymous phone calls from me telling him that i was coming to purchase a 2005 Suzuki GSXR-1000. And when i did call him this morning to go ahead and have the paper work ready, he did exactly so and even had one put together on the same morning.
I would like to ask if you have any posters of streetbikes that i can get from you all, or even banners. If so, i would greatly appreciate it.
Once again, i thank Outdoor Power Sports, and Joey Holden for being such friendly people.
Thank You.
Ho Shin"
|
|
By: Ho Milledgeville, GA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
"If you had a SIX STAR I would pick that! Thank you guys for all your help. Randy you have got an awsome thing going on over there. I'll keep sending them your way. "
|
|
By: Shane McDonough, GA
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
|  
 |
|
Loading Flash Player......
|
 |
| |
|
|
|
